Retail Trade

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College Nannies & Tutors: Franchise Business Models

Joe Keeley, founder of College Nannies and Tutors (CNT), hung up the phone. Another insurance company had declined to underwrite the coverage he needed for CNT to expand; he had contacted over forty Read More...

Category: Case Studies

Author: Mark Spriggs

How Best Buy Engages Employees in Putting Customers First

Most businesses say that they put the customer first. Yet customers today are more ready than ever to bolt. The changing fortunes of even venerable chains such as Macy's and Sears shows that no Read More...

Category: Applied and Practice

Authors: Richard Schulze and Kimberly Eddleston

Entrepreneurship and Thought Leadership's Shotgun Marriage

As digital technologies continue to fuel the rise of new companies around the world, it's easy to presume that raising money is the startups’ biggest challenge. But a larger and often-overlooked Read More...

Category: Applied and Practice

Author: Robert Buday

How Dick Schulze Built Best Buy: Leadership, Resilience, and Business Innovation

After a tornado destroyed his business, Dick Schulze saw what others missed. His response forever changed consumer electronics retail. Dick Schulze, the founder of Best Buy and EIX, shares his Read More...

Category: Interviews

Author: James C Wetherbe

What Every Entrepreneur Can Learn from FedEx and Best Buy's Biggest Risks

Discover how Fred Smith and Dick Schulze made "bet-the-company" decisions that transformed two startups into global business icons. Entrepreneurial startups have the advantage of nimbleness that Read More...

Category: Case Studies

Author: James C Wetherbe